Inspiring and empowering customers to read, learn, create and play

Key stats

1981

established

525

stores in the UK and Ireland

3,600

colleagues

People who do, inspiring people to do

Our purpose:

To inspire reading, learning, creativity and play – making lives more fulfilled

 

Our strategy

Underpinning this purpose:

Fun and fulfilment

We believe in the importance of fun and fulfilment and taking time out to do the things you love.

Accessible to everyone

We want reading, learning, creativity and play to be accessible to everyone, affordable, convenient and inclusive.

Go-to place

We want to be the go-to place to inspire customers to embrace their free time.

Fulfilled by our brand that is:

Fun

Creative

Confident

Empowering

Value-led

Friendly

All brought to life by a family of colleagues who are:

Crafty

For us, it’s about our ability to be creative and agile; we are able to adapt to change and be smart about what we do, with the resources we have. It’s what makes us unique.

Caring

We care about each other as one team. We care about our customers, our products and every penny we spend. Caring about the things we do is at the heart of our work ethic.

Can-do

Predicting, reacting, improving and bringing all hands to deck. Whatever the situation, we rise to it because of the can-do spirit and resilience we all share.

who-are-we-Helping-us-fulfil.jpg

Helping us fulfil our ambition of becoming one of the most loved retailers in the UK – the go-to place for reading, learning, creativity and play.
 

Careers