A leading family friendly value retailer
Our brand purpose
Mission
The favourite destination for affordable, screen-free activities for the whole family
Values
Crafty, Caring, Can-Do
Positioning
Connecting people with feel-good ways to spend their time
Famous for
- Great value
- Fantastic range
- Screen-free activities
So customers feel...
- Delighted to have got so much for so little
- Wowed by what they have found
- Connected by doing things that make them feel good
Product proposition
All brought to life by a family of colleagues who are:
For us, it’s about our ability to be creative and agile; we are able to adapt to change and be smart about what we do, with the resources we have. It’s what makes us unique.
We care about each other as one team. We care about our customers, our products and every penny we spend. Caring about the things we do is at the heart of our work ethic.
Being can-do means focusing on what matters and getting it done. Whatever the situation, we rise to it because of the can-do spirit and resilience we all share.
Helping us fulfil our ambition of becoming one of the most loved retailers in the UK – the go-to place for reading, learning, creativity and play.
Our business model
At The Works, we are committed to offering our customers a wide variety of good quality, great value products across our specialist categories through our evolving multi-channel experience.
Our strategy
Our evolved strategy for future growth. We have refocused our strategy to evolve the business into a better, not just bigger version of itself.
Our leadership
Details of TheWorks.co.uk plc Board of Directors and Operational Board.
Corporate governance
The Company has applied all of the main principles of the 2018 UK Corporate Governance Code as they apply to it as a “smaller company” (below FTSE 350) and has complied with all relevant provisions of the Code during the year.
Our history
Since its inception in 1981, the Works has evolved and adapted to better respond to changing consumer demands.