Here at The Works, we’re continuing to serve our communities by doing business better – making positive, sustainable changes to our business so we can keep inspiring reading, learning, creativity and play for future generations.

Our new Elevating The Works strategy is underpinned by our people and planet commitments, which you can read about below.

Our approach

The Board holds overall accountability for approval of the strategy for and delivery of the Group’s ESG commitments. A member of the Operating Board has been assigned responsibility for each of the pillars of our ESG strategy, and is supported by working groups across the Group.

Graphic showing TheWorks ESG pillars: People, Planet, Colleagues, Environment, Supply Chain, Communities

Our ESG pillars

Our people

In a challenging and competitive retail environment, our colleagues are fundamental to the delivery of great customer service, and are The Works’ greatest asset. Our people are what makes The Works so special.

We are committed to minimising our climate impact through lowering emissions, conserving resources and reducing waste. We strive to establish key supplier relationships, mitigate risk and source our products in an ethical and legally compliant way.

Our people

In a challenging and competitive retail environment, our colleagues are fundamental to the delivery of great customer service, and are The Works’ greatest asset. Our people are what makes The Works so special.

Our planet

We are committed to minimising our climate impact through lowering emissions, conserving resources and reducing waste. We strive to establish key supplier relationships, mitigate risk and source our products in an ethical and legally compliant way.

Latest Annual Report

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